{"id":2975,"date":"2022-05-05T11:10:56","date_gmt":"2022-05-05T10:10:56","guid":{"rendered":"https:\/\/bpact.be\/faq\/"},"modified":"2025-11-20T10:39:54","modified_gmt":"2025-11-20T09:39:54","slug":"questions-frequemment-posees","status":"publish","type":"page","link":"https:\/\/bpact.be\/panel\/fr\/questions-frequemment-posees\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"2975\" class=\"elementor elementor-2975\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-39ddd11 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"39ddd11\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-08bfb82\" data-id=\"08bfb82\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-beafd11 elementor-widget elementor-widget-heading\" data-id=\"beafd11\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Questions fr\u00e9quentes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-68a75e9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"68a75e9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7cd5ea4\" data-id=\"7cd5ea4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ceff8f7 elementor-widget elementor-widget-text-editor\" data-id=\"ceff8f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>J\u2019ai d\u00e9m\u00e9nag\u00e9, que dois-je faire ? O\u00f9 puis-je v\u00e9rifier mon solde de points ?<\/p><p>Vous nous posez r\u00e9guli\u00e8rement ce type de question. Retrouvez ici les r\u00e9ponses \u00e0 vos questions les plus fr\u00e9quentes.<\/p><p>Une autre question ? Envoyez un e-mail \u00e0 <a href=\"mailto:info@bpact.be\">info@bpact.be<\/a> ou appelez le +32 0472 53 09 41.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-92b277c elementor-widget elementor-widget-toggle\" data-id=\"92b277c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1531\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1531\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Comment participer aux enqu\u00eates de Bpact ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1531\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1531\"><p>C\u2019est tr\u00e8s simple :<\/p><ul><li><a href=\"https:\/\/app.bpact.be\/fr\/users\/sign_up\"><u>Cliquez ici<\/u><\/a><\/li><li>Compl\u00e9tez le formulaire<\/li><li>Choisissez votre mot de passe.<\/li><\/ul><p>Et voil\u00e0\u00a0: vous \u00eates inscrit\u00a0!<\/p><p>Vous serez r\u00e9guli\u00e8rement invit\u00e9 par mail \u00e0 participer \u00e0 des enqu\u00eates.<\/p><p>Vous pourrez participer en toute simplicit\u00e9 depuis votre smartphone, PC ou tablette.<\/p><p>Chaque participation \u00e0 une enqu\u00eate vous rapportera des points dont le nombre d\u00e9pend de chaque questionnaire (longueur, th\u00e9matique, etc.).<\/p><p>Rendez-vous \u00e0 tout moment sur votre page de profil pour consulter votre score. Nous vous ferons signe d\u00e8s que vous atteignez 2000 points : vous pourrez alors choisir de recevoir des euros ou de les reverser \u00e0 une \u0153uvre caritative !<\/p><p><a href=\"https:\/\/app.bpact.be\/fr\/users\/sign_up\"><strong>&gt; J&rsquo;acc\u00e8de \u00e0 mon profil<\/strong><\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1532\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1532\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Comment ma participation est-elle r\u00e9compens\u00e9e ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1532\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1532\"><p>Chaque enqu\u00eate totalement compl\u00e9t\u00e9e vous rapporte des points. Nous vous faisons signe d\u00e8s que vous atteignez 2000 points. Vous pouvez alors choisir d\u2019\u00e9changer ces points contre 20 euros ou de reverser cette somme \u00e0 une \u0153uvre caritative. Vous avez le choix entre <a href=\"https:\/\/cancer.be\/\">la Fondation contre le Cancer<\/a>, le <a href=\"https:\/\/turtle.wwf.be\/\">WWF<\/a>, les <a href=\"https:\/\/www.msf-azg.be\/fr\">M\u00e9decins Sans Fronti\u00e8res, <\/a><a href=\"https:\/\/www.ilesdepaix.org\/\">Iles de Paix<\/a> ou la <a href=\"https:\/\/www.croix-rouge.be\/\">Croix-Rouge<\/a>. Si vous pr\u00e9f\u00e9rez soutenir une autre association, optez pour la conversion en euros et versez la somme correspondante \u00e0 l\u2019association de votre choix.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1533\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1533\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">O\u00f9 et comment consulter mon solde de points ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1533\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1533\"><p>Rendez-vous sur <a href=\"https:\/\/app.bpact.be\/fr\/users\/sign_in\"><u>votre profil<\/u><\/a>. Vous trouverez le nombre de points acquis dans \u00ab Mon solde de points \u00bb.<\/p><p><a href=\"https:\/\/app.bpact.be\/fr\/users\/sign_in\"><strong>&gt; Montrez-moi<\/strong><\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1534\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1534\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Que puis-je faire avec mes points ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1534\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1534\"><p><strong>\u00c9changez-les contre des euros<\/strong><\/p><p>En \u00e9changeant vos points contre des euros, pas de bons d\u2019achat, pas de tracas. Vous avez atteint 2000 points ? F\u00e9licitations ! Nous vous en informons et nous vous les \u00e9changeons contre 20 euros.<\/p><p><strong>Soutenez une bonne cause<\/strong><\/p><p>Parce que faire un don \u00e0 une association est un excellent moyen de contribuer \u00e0 changer les choses, nous collaborons avec plusieurs associations caritatives, comme <a href=\"https:\/\/cancer.be\/\">la Fondation contre le Cancer<\/a>, le <a href=\"https:\/\/turtle.wwf.be\/\">WWF<\/a>, les <a href=\"https:\/\/www.msf-azg.be\/fr\">M\u00e9decins Sans Fronti\u00e8res, <\/a><a href=\"https:\/\/www.ilesdepaix.org\/\">Iles de Paix<\/a> ou la <a href=\"https:\/\/www.croix-rouge.be\/\">Croix-Rouge<\/a>. Chacune \u00e0 leur mani\u00e8re, ces associations \u0153uvrent pour un avenir meilleur. Vous pouvez aussi donner directement \u00e0 votre association de c\u0153ur en \u00e9changeant vos points contre de l\u2019argent et en lui envoyant votre don.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1535\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1535\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">O\u00f9 et comment, en tant que Bpacteur, puis-je modifier mes donn\u00e9es ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1535\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1535\"><p>En tant que membre du panel, vous pouvez modifier vos donn\u00e9es \u00e0 tout moment. Il suffit de <a href=\"https:\/\/app.bpact.be\/fr\/users\/sign_in\">vous connecter sur votre profil<\/a>, puis d\u2019apporter vos modifications dans \u00ab Mon profil \u00bb.<\/p><p><a href=\"https:\/\/intake.bpact.be\/fr\"><strong>&gt; <\/strong><\/a><a href=\"https:\/\/app.bpact.be\/fr\/users\/sign_in\"><strong>Je me connecte<\/strong><\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1536\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-1536\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">J\u2019ai oubli\u00e9 mon mot de passe. Que dois-je faire ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1536\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-1536\"><p>Pas de souci ! Il suffit de le r\u00e9initialiser.<\/p><p>Indiquez votre adresse e-mail et suivez les instructions. Vous recevrez un e-mail avec un lien qui vous permettra de d\u00e9finir un nouveau mot de passe pour votre profil.<\/p><p><a href=\"https:\/\/app.bpact.be\/fr\/users\/password\/new\"><strong>&gt; Je r\u00e9initialise mon mot de passe<\/strong><\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1537\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-1537\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Je suis membre de Bpact, mais je n\u2019ai jamais d\u00e9fini de mot de passe. Que dois-je faire ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1537\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-1537\"><p>Aucun probl\u00e8me ! <a href=\"https:\/\/app.bpact.be\/fr\/users\/password\/new\"><u>Cliquez ici<\/u><\/a> et indiquez votre adresse e-mail. Vous recevrez un e-mail avec les instructions n\u00e9cessaires pour d\u00e9finir un mot de passe. En suivant ces instructions, vous pourrez vous connecter avec votre adresse e-mail et le mot de passe que vous avez choisi.<\/p><p><a href=\"https:\/\/app.bpact.be\/fr\/users\/password\/new\"><strong>&gt; Je cr\u00e9e mon mot de passe<\/strong><\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1538\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-1538\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Je re\u00e7ois toutes sortes de suggestions sur ma page de profil. De quoi s\u2019agit-il ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1538\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-1538\"><p>Bpact met tout en \u0153uvre pour que votre voix ait un impact maximal. C\u2019est pourquoi nous nous basons sur vos donn\u00e9es pour vous proposer des panels susceptibles de vous int\u00e9resser. Vous avez le choix de vous inscrire ou non \u00e0 ces panels.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1539\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-1539\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Comment sont exploit\u00e9es mes r\u00e9ponses aux enqu\u00eates ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1539\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-1539\"><p>Bpact m\u00e8ne des \u00e9tudes socialement pertinentes pour diverses organisations. Febelfin, la VRT, l\u2019UHasselt, la KULeuven, l\u2019AMS et Mensura ont d\u00e9j\u00e0 fait appel \u00e0 notre communaut\u00e9 dans le pass\u00e9. Les r\u00e9sultats de ces \u00e9tudes sont souvent relay\u00e9s par la presse et permettent d\u2019\u00e9clairer les tendances sociales.<\/p><p><a href=\"https:\/\/bpact.be\/fr\/nouvelles\/\"><strong>&gt; En savoir plus<\/strong><\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-15310\" class=\"elementor-tab-title\" data-tab=\"10\" role=\"button\" aria-controls=\"elementor-tab-content-15310\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Comment v\u00e9rifier qu\u2019un e-mail a bien \u00e9t\u00e9 envoy\u00e9 par Bpact ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-15310\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"10\" role=\"region\" aria-labelledby=\"elementor-tab-title-15310\"><p>Regardez attentivement l\u2019adresse \u00e9lectronique r\u00e9elle de l\u2019exp\u00e9diteur du mail (c\u2019est-\u00e0-dire pas le nom visible mais ce qui s\u2019affiche lorsque vous cliquez dessus). Si l\u2019adresse de l\u2019exp\u00e9diteur se termine par @bpact.be, tout va bien. Attention : bpact.be doit figurer apr\u00e8s l\u2019arobase. Vous avez encore des doutes ? Envoyez-nous une capture d\u2019\u00e9cran \u00e0 <a href=\"mailto:info@bpact.be\">info@bpact.be<\/a> ou appelez le +32 0472 53 09 41.<\/p><p>Voici une liste d\u2019adresses \u00e9lectroniques desquelles vous pourriez recevoir un message :<\/p><ul><li><a href=\"about:blank\">info@bpact.be<\/a><\/li><li><a href=\"about:blank\">panel@bpact.be<\/a><\/li><li><a href=\"mailto:invites@mg.bpact.be\">invites@mg.bpact.be<\/a><\/li><li><a href=\"about:blank\">bpact@bpact.be<\/a><\/li><li><a href=\"about:blank\">support@bpact.be<\/a><\/li><li><a href=\"about:blank\">contact@bpact.be<\/a><\/li><li><a href=\"about:blank\">marketing@bpact.be<\/a><\/li><li><a href=\"about:blank\">bpactlokaal@bpact.be<\/a><\/li><li><a href=\"about:blank\">aanvragen@bpact.be<\/a><\/li><li><a href=\"about:blank\">team@bpact.be<\/a><\/li><li><a href=\"about:blank\">partners@bpact.be<\/a><\/li><\/ul><p>Nos collaborateurs ont leurs propres adresses \u00e9lectroniques telles que <a href=\"mailto:siebe@bpact.be\">siebe@bpact.be<\/a>, <a href=\"mailto:paul@bpact.be\">paul@bpact.be<\/a>, <a href=\"mailto:ine@bpact.be\">ine@bpact.be<\/a>\u2026<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-15311\" class=\"elementor-tab-title\" data-tab=\"11\" role=\"button\" aria-controls=\"elementor-tab-content-15311\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Pourquoi les e-mails Bpact sont-ils envoy\u00e9s sans pr\u00e9ciser le th\u00e8me de l\u2019enqu\u00eate ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-15311\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"11\" role=\"region\" aria-labelledby=\"elementor-tab-title-15311\"><p>En tant que Bpacteur, vous \u00eates r\u00e9guli\u00e8rement invit\u00e9 par mail \u00e0 participer \u00e0 une enqu\u00eate. Il ne vous aura peut-\u00eatre pas \u00e9chapp\u00e9 que le sujet de l\u2019enqu\u00eate n\u2019est pas indiqu\u00e9 dans nos mails.<\/p><p>Il ne s\u2019agit pas d\u2019un oubli de notre part, mais de faire en sorte que les r\u00e9sultats ne soient pas biais\u00e9s et que le th\u00e8me de l\u2019enqu\u00eate n\u2019influence pas la participation.<\/p><p>Donnons un bref exemple. Supposons que nous menions une \u00e9tude sur le comportement des Belges vis-\u00e0-vis du sport. Si l\u2019objet le mentionnait, le risque serait de n\u2019attirer que les sportifs. Nous n\u2019aurions donc pas un \u00e9chantillon repr\u00e9sentatif de la population belge.<\/p><p>Nous voulons \u00e9viter ce genre de pr\u00e9s\u00e9lection. D\u2019o\u00f9 notre choix de ne mentionner aucun sujet dans notre mail d\u2019invitation et de vous le laisser d\u00e9couvrir par vous-m\u00eame. Pour Bpact, chaque opinion compte !<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-15312\" class=\"elementor-tab-title\" data-tab=\"12\" role=\"button\" aria-controls=\"elementor-tab-content-15312\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Comment Bpact traite mes donn\u00e9es \u00e0 caract\u00e8re personnel ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-15312\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"12\" role=\"region\" aria-labelledby=\"elementor-tab-title-15312\"><p>Bpact respecte votre vie priv\u00e9e. Vous pouvez consulter, modifier et m\u00eame supprimer votre profil \u00e0 tout moment. Nous nous conformons par ailleurs au code de conduite d\u2019Esomar, l\u2019association internationale des bureaux d\u2019\u00e9tudes de march\u00e9 et au r\u00e8glement g\u00e9n\u00e9ral de protection des donn\u00e9es (RGPD).<\/p><p><a href=\"https:\/\/bpact.be\/fr\/declaration-de-vie-privee-de-bpact\/\"><strong>&gt; Je consulte la politique de\u00a0 confidentialit\u00e9<\/strong><\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-15313\" class=\"elementor-tab-title\" data-tab=\"13\" role=\"button\" aria-controls=\"elementor-tab-content-15313\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Qu\u2019est-ce que Bpact Local ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-15313\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"13\" role=\"region\" aria-labelledby=\"elementor-tab-title-15313\"><p>Bpact Local, ce sont nos panels citoyens locaux. Une solution simple et rapide pour les communes d\u2019interroger leurs habitants et de les impliquer dans leurs d\u00e9cisions politiques. Pour les membres du panel, une occasion d\u2019exprimer leur avis au plus pr\u00e8s de chez eux. La commune peut ainsi lancer des sondages sur les pistes cyclables dans la r\u00e9gion, la collecte des d\u00e9chets, l\u2019accueil extrascolaire, etc. En y r\u00e9pondant, vous faites entendre votre voix localement.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-15314\" class=\"elementor-tab-title\" data-tab=\"14\" role=\"button\" aria-controls=\"elementor-tab-content-15314\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Comment devenir membre de Bpact Local dans votre commune ? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-15314\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"14\" role=\"region\" aria-labelledby=\"elementor-tab-title-15314\"><ol><li>Connectez-vous \u00e0 votre profil<\/li><li>Des suggestions de panels s\u2019affichent automatiquement sur la gauche de votre \u00e9cran<\/li><li>S\u00e9lectionnez le panel citoyen de votre commune<\/li><\/ol><p><a href=\"https:\/\/app.bpact.be\/fr\/users\/sign_in\"><strong>&gt; J&rsquo;y vais<\/strong><\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-15315\" class=\"elementor-tab-title\" data-tab=\"15\" role=\"button\" aria-controls=\"elementor-tab-content-15315\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Comment me d\u00e9sinscrire d\u2019un panel ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-15315\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"15\" role=\"region\" aria-labelledby=\"elementor-tab-title-15315\"><ol><li>Connectez-vous \u00e0 votre profil.<\/li><li>Allez dans \u00ab Mes panels \u00bb<\/li><li>Inscrivez-vous ou d\u00e9sinscrivez-vous \u00e0 tout moment<\/li><\/ol><p><a href=\"https:\/\/app.bpact.be\/fr\/users\/sign_in\"><strong>&gt; J&rsquo;y vais<\/strong><\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-15316\" class=\"elementor-tab-title\" data-tab=\"16\" role=\"button\" aria-controls=\"elementor-tab-content-15316\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">J\u2019ai d\u00e9m\u00e9nag\u00e9. Comment modifier mes coordonn\u00e9es ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-15316\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"16\" role=\"region\" aria-labelledby=\"elementor-tab-title-15316\"><ol><li>Connectez-vous<\/li><li>Allez dans \u00ab Mon profil \u00bb<\/li><li>Modifiez votre code postal<\/li><li>Cliquez sur \u00ab Enregistrer \u00bb en bas de page<\/li><\/ol><p>Vous pouvez ensuite vous d\u00e9sinscrire du panel citoyen de votre ancienne commune via \u00ab Mes panels \u00bb. Pensez \u00e0 consulter les liens sugg\u00e9r\u00e9s : le panel citoyen de votre nouvelle commune figurera parmi ces suggestions.<\/p><p><a href=\"https:\/\/app.bpact.be\/fr\/users\/sign_in\"><strong>&gt; Je modifie<\/strong><\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-15317\" class=\"elementor-tab-title\" data-tab=\"17\" role=\"button\" aria-controls=\"elementor-tab-content-15317\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Comment me d\u00e9sinscrire des panels et supprimer mon compte ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-15317\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"17\" role=\"region\" aria-labelledby=\"elementor-tab-title-15317\"><ol><li>Connectez-vous<\/li><li>Allez dans \u00ab Mes panels\u00a0\u00bb<\/li><li>En bas de page, cliquez sur \u00ab Supprimer mon compte\u00a0\u00bb<\/li><li>Cette action vous d\u00e9sinscrit automatiquement de tous les panels et supprime votre compte<\/li><\/ol><p><a href=\"https:\/\/app.bpact.be\/fr\/users\/sign_in\"><strong>&gt; Je supprime mon compte<\/strong><\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-15318\" class=\"elementor-tab-title\" data-tab=\"18\" role=\"button\" aria-controls=\"elementor-tab-content-15318\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-right\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Qui sont les partenaires de Bpact ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-15318\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"18\" role=\"region\" aria-labelledby=\"elementor-tab-title-15318\"><p>La collaboration avec nos partenaires est pr\u00e9cieuse, car elle <strong>garantit la qualit\u00e9 de nos \u00e9tudes et nous permet de proposer un riche \u00e9ventail de participation citoyenne<\/strong>. Nos partenaires scientifiques, l\u2019<a href=\"https:\/\/www.uhasselt.be\/en\"><u>UHasselt<\/u><\/a> et l\u2019<a href=\"https:\/\/www.antwerpmanagementschool.be\/en\"><u>Antwerp Management School<\/u><\/a> nous accompagnent dans nos recherches. Les sp\u00e9cialistes de la participation <a href=\"https:\/\/dbppartners.be\/?page_id=557&amp;lang=fr\"><u>DBP Partners<\/u><\/a> (Levuur, Indiville et Tree Company) nous assistent dans l\u2019orientation de la participation, l\u2019architecture des processus et le d\u00e9veloppement num\u00e9rique.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Questions fr\u00e9quentes J\u2019ai d\u00e9m\u00e9nag\u00e9, que dois-je faire ? O\u00f9 puis-je v\u00e9rifier mon solde de points ? Vous nous posez r\u00e9guli\u00e8rement ce type de question. Retrouvez ici les r\u00e9ponses \u00e0 vos questions les plus fr\u00e9quentes. Une autre question ? Envoyez un e-mail \u00e0 info@bpact.be ou appelez le +32 0472 53 09 41. Comment participer aux enqu\u00eates [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"0","ocean_second_sidebar":"0","ocean_disable_margins":"on","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"0","ocean_custom_header_template":"0","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"0","ocean_menu_typo_font_family":"0","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"0","footnotes":""},"class_list":["post-2975","page","type-page","status-publish","hentry","entry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - Bpact Panel<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bpact.be\/panel\/fr\/questions-frequemment-posees\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Bpact Panel\" \/>\n<meta property=\"og:description\" content=\"Questions fr\u00e9quentes J\u2019ai d\u00e9m\u00e9nag\u00e9, que dois-je faire ? O\u00f9 puis-je v\u00e9rifier mon solde de points ? Vous nous posez r\u00e9guli\u00e8rement ce type de question. Retrouvez ici les r\u00e9ponses \u00e0 vos questions les plus fr\u00e9quentes. Une autre question ? Envoyez un e-mail \u00e0 info@bpact.be ou appelez le +32 0472 53 09 41. Comment participer aux enqu\u00eates [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/bpact.be\/panel\/fr\/questions-frequemment-posees\/\" \/>\n<meta property=\"og:site_name\" content=\"Bpact Panel\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-20T09:39:54+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Geschatte leestijd\" \/>\n\t<meta name=\"twitter:data1\" content=\"7 minuten\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/bpact.be\\\/panel\\\/fr\\\/questions-frequemment-posees\\\/\",\"url\":\"https:\\\/\\\/bpact.be\\\/panel\\\/fr\\\/questions-frequemment-posees\\\/\",\"name\":\"FAQ - Bpact Panel\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/bpact.be\\\/panel\\\/#website\"},\"datePublished\":\"2022-05-05T10:10:56+00:00\",\"dateModified\":\"2025-11-20T09:39:54+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/bpact.be\\\/panel\\\/fr\\\/questions-frequemment-posees\\\/#breadcrumb\"},\"inLanguage\":\"nl-NL\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/bpact.be\\\/panel\\\/fr\\\/questions-frequemment-posees\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/bpact.be\\\/panel\\\/fr\\\/questions-frequemment-posees\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/bpact.be\\\/panel\\\/nl\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/bpact.be\\\/panel\\\/#website\",\"url\":\"https:\\\/\\\/bpact.be\\\/panel\\\/\",\"name\":\"Bpact Panel\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/bpact.be\\\/panel\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/bpact.be\\\/panel\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"nl-NL\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/bpact.be\\\/panel\\\/#organization\",\"name\":\"Bpact Panel\",\"url\":\"https:\\\/\\\/bpact.be\\\/panel\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"nl-NL\",\"@id\":\"https:\\\/\\\/bpact.be\\\/panel\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/bpact.be\\\/panel\\\/wp-content\\\/uploads\\\/sites\\\/11\\\/2019\\\/05\\\/Bpact_-BT.jpg\",\"contentUrl\":\"https:\\\/\\\/bpact.be\\\/panel\\\/wp-content\\\/uploads\\\/sites\\\/11\\\/2019\\\/05\\\/Bpact_-BT.jpg\",\"width\":420,\"height\":384,\"caption\":\"Bpact Panel\"},\"image\":{\"@id\":\"https:\\\/\\\/bpact.be\\\/panel\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQ - Bpact Panel","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/bpact.be\/panel\/fr\/questions-frequemment-posees\/","og_locale":"nl_NL","og_type":"article","og_title":"FAQ - Bpact Panel","og_description":"Questions fr\u00e9quentes J\u2019ai d\u00e9m\u00e9nag\u00e9, que dois-je faire ? O\u00f9 puis-je v\u00e9rifier mon solde de points ? Vous nous posez r\u00e9guli\u00e8rement ce type de question. Retrouvez ici les r\u00e9ponses \u00e0 vos questions les plus fr\u00e9quentes. Une autre question ? Envoyez un e-mail \u00e0 info@bpact.be ou appelez le +32 0472 53 09 41. Comment participer aux enqu\u00eates [&hellip;]","og_url":"https:\/\/bpact.be\/panel\/fr\/questions-frequemment-posees\/","og_site_name":"Bpact Panel","article_modified_time":"2025-11-20T09:39:54+00:00","twitter_card":"summary_large_image","twitter_misc":{"Geschatte leestijd":"7 minuten"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/bpact.be\/panel\/fr\/questions-frequemment-posees\/","url":"https:\/\/bpact.be\/panel\/fr\/questions-frequemment-posees\/","name":"FAQ - Bpact Panel","isPartOf":{"@id":"https:\/\/bpact.be\/panel\/#website"},"datePublished":"2022-05-05T10:10:56+00:00","dateModified":"2025-11-20T09:39:54+00:00","breadcrumb":{"@id":"https:\/\/bpact.be\/panel\/fr\/questions-frequemment-posees\/#breadcrumb"},"inLanguage":"nl-NL","potentialAction":[{"@type":"ReadAction","target":["https:\/\/bpact.be\/panel\/fr\/questions-frequemment-posees\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/bpact.be\/panel\/fr\/questions-frequemment-posees\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/bpact.be\/panel\/nl\/"},{"@type":"ListItem","position":2,"name":"FAQ"}]},{"@type":"WebSite","@id":"https:\/\/bpact.be\/panel\/#website","url":"https:\/\/bpact.be\/panel\/","name":"Bpact Panel","description":"","publisher":{"@id":"https:\/\/bpact.be\/panel\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/bpact.be\/panel\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"nl-NL"},{"@type":"Organization","@id":"https:\/\/bpact.be\/panel\/#organization","name":"Bpact Panel","url":"https:\/\/bpact.be\/panel\/","logo":{"@type":"ImageObject","inLanguage":"nl-NL","@id":"https:\/\/bpact.be\/panel\/#\/schema\/logo\/image\/","url":"https:\/\/bpact.be\/panel\/wp-content\/uploads\/sites\/11\/2019\/05\/Bpact_-BT.jpg","contentUrl":"https:\/\/bpact.be\/panel\/wp-content\/uploads\/sites\/11\/2019\/05\/Bpact_-BT.jpg","width":420,"height":384,"caption":"Bpact Panel"},"image":{"@id":"https:\/\/bpact.be\/panel\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/bpact.be\/panel\/wp-json\/wp\/v2\/pages\/2975","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bpact.be\/panel\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bpact.be\/panel\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bpact.be\/panel\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/bpact.be\/panel\/wp-json\/wp\/v2\/comments?post=2975"}],"version-history":[{"count":140,"href":"https:\/\/bpact.be\/panel\/wp-json\/wp\/v2\/pages\/2975\/revisions"}],"predecessor-version":[{"id":6071,"href":"https:\/\/bpact.be\/panel\/wp-json\/wp\/v2\/pages\/2975\/revisions\/6071"}],"wp:attachment":[{"href":"https:\/\/bpact.be\/panel\/wp-json\/wp\/v2\/media?parent=2975"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}